Refund & Cancellation Policy

Last Updated: September 29, 2026

At BundleMarket.in, we sell digital products that are delivered electronically. Because digital products can generally be accessed, downloaded, or copied immediately after purchase, we have a specific refund and cancellation policy for digital purchases.

Please read this policy carefully before completing your purchase.

1. Digital Products

All products sold on BundleMarket.in are digital products unless explicitly stated otherwise.

Digital products may include:

  • AI prompts
  • Ebooks
  • Templates
  • Design resources
  • Digital tools and resources
  • Educational materials
  • Creative assets
  • Other downloadable or electronically delivered products

No physical product will be shipped unless specifically mentioned on the relevant product page.

2. Refund Eligibility

Because our products are digital and may be delivered immediately after purchase, we generally do not offer refunds once a digital product has been successfully delivered, downloaded, or accessed, except where required by applicable law or where BundleMarket.in determines that a refund is appropriate.

However, you may contact us if you experience a legitimate issue such as:

  • You were charged more than once for the same order.
  • You paid for a product but did not receive access.
  • The download link does not work.
  • The purchased files are corrupted or materially defective.
  • You received a different product from the one you purchased.
  • The product is materially different from its description.
  • A technical issue prevents reasonable access to the purchased product.

We will review each legitimate request and may provide a replacement, restored access, correction, or refund where appropriate.

3. Refund Requests

To request a refund or report a problem with your purchase, contact our support team using the contact information provided on our website.

Please include:

  • Your full name;
  • Email address used for the purchase;
  • Order ID or transaction ID;
  • Name of the purchased product;
  • Date of purchase;
  • Description of the issue; and
  • Screenshots or other relevant evidence, where applicable.

Providing complete information helps us investigate and resolve your request more quickly.

4. Duplicate Payments

If you have accidentally been charged multiple times for the same order, please contact us with the relevant transaction details.

After verification, the duplicate transaction may be eligible for a refund.

5. Product Access Problems

If you have completed payment but cannot access your purchased product, please contact us before requesting a refund.

We will first attempt to resolve the access problem by:

  • Resending the download link;
  • Restoring account access;
  • Providing a replacement file; or
  • Providing another reasonable method of accessing the purchased product.

If the problem cannot reasonably be resolved, a refund may be considered where appropriate.

6. Incorrect or Defective Products

If you receive an incorrect product or a product containing a material technical defect, please contact us as soon as possible.

After verification, we may provide:

  • The correct product;
  • A corrected or updated file;
  • Replacement access; or
  • A refund, where appropriate.

7. Change of Mind

Refunds are generally not provided simply because a customer changes their mind after purchasing a digital product, provided that the product was accurately described and successfully delivered.

Please review the product description, included features, format, compatibility information, and other relevant details before completing your purchase.

8. Downloaded or Accessed Products

Once a digital product has been successfully downloaded or accessed, we generally cannot accept a refund request based solely on the customer’s decision not to use the product.

This policy does not affect any consumer rights or remedies that cannot legally be excluded.

9. Promotional and Discounted Products

Products purchased during promotional campaigns, special offers, flash sales, discounted pricing, or other promotional events are subject to the same refund conditions described in this policy unless a specific promotion states otherwise.

A discounted price does not by itself create a separate refund entitlement.

10. Unauthorized Transactions

If you believe that a transaction was made without your authorization, please contact us as soon as possible.

We may request transaction details and other information necessary to investigate the matter.

Where appropriate, we may also coordinate with the relevant payment provider.

11. Refund Processing

If a refund is approved, it will generally be processed through the original payment method used for the purchase, where technically possible.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer, or other payment provider.

BundleMarket.in does not control the processing time of third-party financial institutions.

12. Chargebacks and Payment Disputes

If you experience a problem with a purchase, we encourage you to contact our support team first so that we can attempt to resolve the issue.

Nothing in this section prevents you from exercising any rights or remedies available to you under applicable law.

13. Exceptions Required by Law

Nothing in this Refund & Cancellation Policy is intended to limit, exclude, or override any consumer rights, statutory rights, or remedies that cannot legally be waived or restricted under applicable law.

Where applicable law provides a customer with a right to a refund, cancellation, replacement, or other remedy, that right will continue to apply.

14. Policy Changes

BundleMarket.in may update this Refund & Cancellation Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

The revised policy will apply to purchases made after the effective date of the updated policy, unless otherwise required by applicable law.